Skip to main content- Enable Extended AI Search Capabilities In Nexaera"What happens when a customer asks your agent something that isn't in its training? Instead of hitting a dead end, your agent can search the web for the answer. It's one toggle, and it makes your chatbot dramatically more helpful. Let me show you where to find it."
- Configure Website Crawling Settings In NexaEra Dashboard"Your website already holds most of the answers your agent needs — so let's feed it in. NexaEra can crawl your site, pull the content, and turn it into training your agent uses to answer questions. In this walkthrough, I'll show you how to set up a crawl, control exactly what gets pulled in, and start it."
- Upload Files to Knowledge Dashboard in NexaEra"Got a stack of PDFs, docs, or text files packed with the info your agent needs? You can drop them straight into NexaEra and turn them into training in seconds. In this quick walkthrough, I'll show you how to upload files to your Knowledge Base — no formatting, no fuss."
- Connect Google Drive Integration Within NexaEra DashboardBy the end of this quick walkthrough, your Google Drive will be wired straight into NexaEra — so you can pull docs, sheets, and PDFs into your agent’s brain without downloading a single file. Here’s the thing: your AI agents are only as smart as what you train them on. Connecting Drive lets you feed them from files you already keep in Google — no manual uploads, no API keys, no busywork.
- Add Company Knowledge Using Loom Links in NexaEraGot a Loom video packed with company know-how? By the end of this quick walkthrough, you’ll have turned it into training your AI agents can actually use — just by pasting one link. Here’s the beauty of it: NexaEra pulls the transcript out of your Loom automatically, so everything you explained on camera becomes searchable knowledge for your agents. No retyping, no uploading files.
- Add Company Knowledge Using Loom Links in NexaEraGot a Loom video packed with company know-how? By the end of this quick walkthrough, you’ll have turned it into training your AI agents can actually use — just by pasting one link. Here’s the beauty of it: NexaEra pulls the transcript out of your Loom automatically, so everything you explained on camera becomes searchable knowledge for your agents. No retyping, no uploading files.
- Upload And Manage Knowledge Base Content In NexaEraYour AI agent is only as helpful as the answers it knows. In this quick walkthrough, you’ll load your own FAQs straight into NexaEra’s knowledge base — so your agent can answer real customer questions in your exact words. You’ll see both ways to do it: bulk-importing a spreadsheet, or typing your questions and answers in by hand. Let’s get your knowledge in there.
- Upload And Transcribe Audio Files In NexaEra Dashboard"Got a podcast, a recorded webinar, or a training call packed with useful info? NexaEra can transcribe it and turn it straight into knowledge your agent uses. In this walkthrough, I'll show you how to upload an audio file, set its language, and add the transcription to your Knowledge Base."
- Manage Knowledge Sources Efficiently In NexaEra DashboardOutdated training data can quietly drag down your AI agent's answers. In the next minute, you'll learn how to review your knowledge sources and clean out the ones you don't need. It's quick, and it keeps your agents sharp and accurate.